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NEW  Toshiba CIX40  VoIP System
CIX40 Product Review

Architecture

The CIX40 is Toshiba's newest and smallest VoIP telecommunications' product offering.  
  
Toshiba CIX40









Although small in size, 12" wide x 18" long and 3.5" deep, the CIX40 provides significant capacity and capabilities.  The cabinet's main board provides three central office lines, eight digital stations and one analog station.  In addition two music on hold ports, an external paging port and  a relay control contact are provided. 

Capacity is increased by plugging in a 3 x 8 expansion card and/or an eight channel VoIP card.  Integrated voicemail can  be added, by plugging the GVPH1 card into the main system board, adding up to eight ports of voicemail, 10,000 mailboxes and ten hours of storage and auto-attendant capability. 

Installation is very easy.  Four screws are required to hold the wall mounted cabinet, but it can be easily converted to a rackmount installation.  One amphenol connector provides the connecting point to the station-side 66 block or patch panel, depending on installation preference. Trunk connections are via RJ11 connectors on the main and expansion board.  Dedicated Music on Hold and relay ports are also on the main board.  IP connection are via the LIPU board's RJ45 connector. 

Telephones

Almost all of Toshiba's entire telephone line, past and present will operate on the CIX40.  Toshiba telephones are conservatively designed, but offer all of the feature functionality offered by "Star War" competitors. 

DKT3220
The most commonly used new style is the DKT3210, which offers ten programmable buttons for lines and features, plus three soft keys.  The DKT3220 offers an additional ten programmable buttons. 

The IP 2010 is the VoIP alternative to the traditional ten button telephone, but operates off the IP channels of the system.  A twenty
button version is available ( IP2020). 

Direct Station Selection consoles are available in twenty and sixty button versions, for the digital telephones. 











The CIX40 also offers digital wireless telephones and IP wireless telephones.  the DKT 2204CT is a 900 Mghz wireless with a range of approximately 300 feet. 



The newest digital telephone DKT2304CT offers distance capabilities up to 1200 feet.

 

The latest addition,
the WIP5000IP is a true IP wireless telephone offering practically infinite distance capability. 
Software

Despite the small size of the CIX40, it offers the same standard software feature capability as the entire Toshiba CIX product line.

Programming of the system is available via standard RJ45 NIC port, via patch cable, using Toshiba's EManager Windows Administrative Software.  Programming is easy and familiar to Toshiba certified technicians.  Backup database information is kept on the system's removable 512K SIM SD memory card.   Programming is also available via a telephone programming format.  

Optional applications are the CIX40's forte.  Just look at the capabilities:

* Unified Messaging, including fax
* Call Center ACD Reporting
* CRM integration
* Web-based Personal and System Administration
* FeatureFlex feature development
* Survivable network endpoint


Voice Over IP Capabilities

The Toshiba CIX40 is an amazing telecommunication system with VoIP capabilities in such a small package. 

The optional GIPH1 card provides eight channels for IP connections, that may be used as IP stations, IP trunks or IP voicemail ports.    Any of Toshiba's IP station products may be used including their excellent softphone.  The CIX40 is the perfect survivable network point for small locations. 



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